CM1995
Administrator
- Joined
- Jan 21, 2007
- Messages
- 13,454
- Location
- Alabama
- Occupation
- Running what I brung and taking what I win
I can understand if you have a fleet of Cat equipment and get top notch service from the dealer. I have talked with a ton of operators and fleet managers and found that not all Cat dealers give the type of service that is worth paying an extra 10-20% more for a machine.
Wow- 10-20% more for Cat? Pricing must be all across the board in different areas of the country. Every time I am considering purchasing a new machine I shop around. I have found that in my neck of the woods Cat is very competative with most brands ( Deere, Hitachi, Komatsu, Kobelco). Here no one can beat Cat's parts and service although Komatsu is close.
Sometimes a $10 part can render a $200k machine useless. If it takes 5 days to get this part shipped in compared to 24hrs - it doesn't take many break downs to make up the intial price difference. Take for instance- if your hoe is the main production machine loading 2 artics. If the hoe goes down, you not only have a hoe down but 2 artics, a dozer and a roller sitting. That's 5 pieces of equipment and 5 operators that you have to find something for them to do while you are waiting on parts. The actual and opportunity costs can skyrocket in this situation.
But it does boil down to a business decision and there are as many differing ideas on how to run a business as there are preferences in machines. In the end you just have to chose which one is right for your business.:my2c