Don't forget, boom up doesn't only affect boom 1 you also have boom 2 spool coming into play. As the image shows, in boom up at full stroke on the boom 1 cap, you should see 100% of pilot oil pressure. In the middle of the travel as speed and load dictate, boom 2 will open adding oil from second pump to converge with pump 1 so you don't have slow functioning. There are a lot of things going on here, all with little input from the operator.
Good luck, hopefully your dealer tech is competent and has the experience to troubleshoot this methodically. I have heard both good and bad about your dealer up there. Best of luck.