PROCUT1
Active Member
Outcome from the meeting
As expected there was an official and unofficial statement.
The State police boss was really cool and totally saw the stupidity of the situation.
The complaint against the towing company was retracted by the on scene officer.
The reason for the in-person meeting was to work this out face to face as nobody technically was wrong.
The DOT trooper technically was following the law and didnt do anything wrong by keeping the truck. However, he was pretty red-faced in the meeting and was told that he "has officer discretion" for a reason. He apologized to the on-scene officer and to my boss and stated that he realizes he was being a ***** and should have let it go.
The on-scene trooper who filed the complaint, retracted the complaint after hearing the whole story and didnt have too much to say. He did compliment the towing company for being "the best in the area" and he was really surprised that something like this happened as he has a lot of experience with the towing company and the response times and work is always awesome.
My boss conceded that during the urgent situation was not the time to get into a pissing match and that he should have dispatched another truck and then dealt with this problem after the road was cleared.
That I agree with too.
So it was basically
On scene trooper: Under stress with road closed and no tow truck.....Rightfully mad
DOT trooper: Bad day, was being a ****, realized it, and will use better discretion in future
Towing boss: Should have got the job done and dealt with these games later
Me: I WAS THE GOOD BOY!!! Respectful to both troopers, no personal complaints against me, both said I was respectful. I followed everyones orders including my boss.
Dispatcher: Should have just called next on the towing list instead of waiting an hour
Trooper boss: Didnt have to do anything but let the 3 guys at the table talk it out.
Overall.....I think it went good
As expected there was an official and unofficial statement.
The State police boss was really cool and totally saw the stupidity of the situation.
The complaint against the towing company was retracted by the on scene officer.
The reason for the in-person meeting was to work this out face to face as nobody technically was wrong.
The DOT trooper technically was following the law and didnt do anything wrong by keeping the truck. However, he was pretty red-faced in the meeting and was told that he "has officer discretion" for a reason. He apologized to the on-scene officer and to my boss and stated that he realizes he was being a ***** and should have let it go.
The on-scene trooper who filed the complaint, retracted the complaint after hearing the whole story and didnt have too much to say. He did compliment the towing company for being "the best in the area" and he was really surprised that something like this happened as he has a lot of experience with the towing company and the response times and work is always awesome.
My boss conceded that during the urgent situation was not the time to get into a pissing match and that he should have dispatched another truck and then dealt with this problem after the road was cleared.
That I agree with too.
So it was basically
On scene trooper: Under stress with road closed and no tow truck.....Rightfully mad
DOT trooper: Bad day, was being a ****, realized it, and will use better discretion in future
Towing boss: Should have got the job done and dealt with these games later
Me: I WAS THE GOOD BOY!!! Respectful to both troopers, no personal complaints against me, both said I was respectful. I followed everyones orders including my boss.
Dispatcher: Should have just called next on the towing list instead of waiting an hour
Trooper boss: Didnt have to do anything but let the 3 guys at the table talk it out.
Overall.....I think it went good